You will get the count of all Facebook users who have liked your page
This feature will let you know the total count of fans who have checked-in to your company/brand page through cell-phone from a physical location Check-ins allow visitors to your business to "Check-in" on Facebook- meaning that their friends will see that they have visited your business. Check-ins are automatically posted to your Page by visitors when they check into your locations
Get the list of all unread notifications from activities which you have got on your company/brand page
This section shows the count of the unique users who have created a “story” about a page in a seven-day period. On Facebook, stories are items that display in News Feed
Check total count of unread or not replied personal messages arrived at your company/brand page
List of the users who were on your page for some kind of activities like, comment, share, etc.
This section will have date wise Impression rate and Engagement rate
Impression Rate: The total number of times that a post from your page is displayed during a given time period
Engagement Rate: Engagement on Facebook is when people perform actions on your Page. They may like, click on a link or comment on a post
This feature tells you about total count of fans on a daily basis.
Know about the total number of people, date wise, who have viewed your page.
It show the reaction of users on your post. Stated below are different kinds of reactions:
Find out percentage wise distribution of posts on the basis of Positive, Negative & Neutral Sentiments.
You can check recently done posts on your page with the like counts, comments.
Tells you about the total number of time your posts being shared by others.
Check for all the top keywords extracted from the posts on your page
Check for the overall rate of change in fans count on daily basis.
Fans Change Rate
This section display the change in like and unlike counts from fans on daily basis
Fans by Gender and Age
You can get complete information regarding total count of fans (gender wise) between different age groups
Fans by Location
Get complete insights on location wise distribution of the total number of fans
Check for total views your Facebook page receives in a given time frame. You’ll know about the number of times your Page is displayed to the Facebook users.
Page Impression Overall
This section gives the detailed information regarding change in rate of impression on your page on a daily basis
Page Impression Organic
Check for the information regarding total number of impression generated by the number of time your content was displayed in users news feed, ticker, or on your page
Check who all are the people engaged with your page daily. These users are just not limited to your fans, they are anyone who engaged with your page
Keep track of change in impression on the engagement rate on daily basis.
Impression - The number of times each update is shown to LinkedIn members
Engagement - The number of interactions plus the number of clicks and followers acquired, divided by the number of impressions
This will help you to check follower’s rate of change on daily basis
This section shows the recently arrived update on your page with the like, comment and share count
It helps you to know the designation wise distribution of the total number of followers
Get information regarding the top keywords extracted from the updates that arrive on your business page/profile
Check for sentiment percentage updates that arrive at your page sentiments. These are categorized as
Get count of all the followers who are following your profile/boards/pins
Check for the total number of users whom your profile is following
A board is a category or a list where you share specific images related to the topic of the category or board.
The page will also show all the top recent boards
Number of Followers on every boards
Number of Pins
Number of Collaboration
Total number of pins you have pinned to your group/boards
This page will show top recent pins uploaded related to their related categories
Number of Conversations
Number of pin Saves
Tells you about the total number of followers who are following your profile
Get complete count of all the users whom your profile is following
This will display the count of all the Media (Image, Carousels and Video Clips)
This section will show all the recent media posted on Instagram with the count of likes and comments.
Prioritize customer’s queries based on sentiment distribution of tweets/posts
With the use of Smart Routing, ensure faster response to customers
Keep check on response status to know how many feeds are assigned, pending or resolved
The ability to capture customer comments and prioritise them based on sentiments is such a powerful tool for our organisation
Plan out your core social media content in advance
Add your content for automated future delivery
Schedule your content on daily or weekly calendars
As a media agency, it is very important for us to schedule content and Kalbos helps us do that seamlessly
Gather insightful data using text analytics capabilities to identify focus areas for your business
Identify patterns and topics of customer interest using topic analysis and entity extraction
Increase ability to mitigate risks and improve customer experience through sentiment analysis
We never knew that text analytics on our social comments can give us such meaningful insights regarding our customer requirements and pain areas. Thank you Kalbos for providing us such a fantastic platform